Right of contractual withdrawal
You have the right to withdraw from this contract within a period of fourteen days without having to justify your decision. The withdrawal period is fourteen days from the day you or the third person you designate, and who is not the carrier, has taken possession of the merchandise. To exercise your right of withdrawal you must inform our company of your decision to withdraw from this contract by means of an unambiguous statement (for example, by letter, fax or email). For this you can use the withdrawal form we have. To consider the withdrawal period observed, it will be sufficient for you to send the communication exercising the right of withdrawal before the term ends.

The European Commission has prepared a platform for the resolution of litigation online (URL): http://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

Effects of contractual withdrawal
If you withdraw from this contract, our company must reimburse you immediately for all payments you have made, excluding shipping costs, at the latest, within fourteen days following the date on which our company receives the notice of withdrawal from the present contract on your part. For this refund our company will use the same means of payment that you would have used for the initial transaction, unless we had expressly agreed otherwise with you; In no case will you be billed any cost for this return. Our company may deny you reimbursement until we have received the returned goods or until you certify that you have sent the goods back, depending on the earliest time. You must send back or deliver the goods immediately and, in any case, within fourteen days from the date you notify us of your contractual withdrawal. The term will be considered observed if you send the goods back before the expiration of the fourteen day period. The direct costs of the return shipping of the goods will be at your expense.

Exclusion of the right of withdrawal of contract
The right of withdrawal is excluded in the contracts for the supply of goods:

– That they were manufactured according to the customer’s specification or clearly tailored to their personal needs or that, due to the nature of the merchandise itself, can not be returned.